Compressing exception queues at a Neihu distributor
A four-person close team joined Controllership Lab after their financial auditing app flooded them with 200+ month-end alerts. We rebuilt severity rules against the Module 2 sampling framework, then rehearsed a “waive with reason” path.
Result after two closes: open exceptions on day three fell from 140-ish to the low sixties. Residual issues were mostly master-data stale flags — which the team now owns outside the close window.